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Delivery Information

LAST ORDER DATE FOR CHRISTMAS DELIVERY: 16th December 2016. Orders placed after this date may still arrive in time for Christmas but cannot be guaranteed.

All orders are usually dispatched within 1-3 days of purchasing dependant on stock levels. In most cases we dispatch your order the following working day (Monday - Friday) after the purchase date.

Please allow an extra 3 days for dispatch on all hamper orders as they are made to order. If you need your hamper order by a certain date, please contact us.

For Mystery Pooch Package deliveries please see this page - Mystery Pooch Packages

You should allow between 2-5 working days after the date of dispatch for your order to be delivered. In cases where items are lost during the delivery process please allow up to 28 days.
All orders under £45 are charged a flat rate of £3.95.
Orders over £45 will have free delivery. If you are located in Rhondda Cynon Taff, you will receive free delivery on orders over £15.

Please note, delivery to Mainland UK only.

For more information about delivery and returns see Terms and Conditions.